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Accounts Receivable/Billing Specialist

Job Description
Delta Dental of Colorado
Organization Type: 
Job Location: 
Front Range
Type of Job: 
Job Category: 
Job Description: 

Perform billing and cash application for both insured and self-funded customers ("groups"), and follow-up on unpaid balances or billing questions from customers. Includes researching customer balances, answering email and phone questions from customers, creation of debit or credit memo adjustments, monthly reporting, and technical expertise with billing and cash application programs.

Areas of Responsibility
  • Perform payment application duties for customers, including any necessary account research.
  • Review daily cash account activity to research any unusual activity.
  • Generate invoice claims files for claims billing and submit to customers. Typically this is performed on a 10-day cycle.
  • Run monthly billings process.
  • Provide email and phone support to customers regarding their account balances, payment history, and online account setup.
  • Perform month-end close process, including billing customers and reviewing unapplied or open balances.
  • Post ACH or wire batches for customers.
  • Monitor accounts receivable and open balances from customers. Send past-due notices if necessary.
  • Act as a representative to the IT Test Team, to help with system updates, roll outs, and changes.
  • Run delinquency report of customers with past due balances. Generate termination and collection letters as needed.
  • Perform monthly or quarterly account reconciliations as requested by customers or as part of the performance guarantee agreements.
  • Apply credit or debit memos to customer accounts as necessary, including researching variances and properly posting amounts to customer balances
  • 2 years of accounting or AP/AR experience OR an Associate Degree in Accounting
  • Solid knowledge of billing and collection practices
  • Basic EFT banking skills

Commitment to a Better Colorado

We are a nonprofit on a mission to improve the oral health of the communities we serve. Our employees follow in this mission with volunteer opportunities at local Denver events including the Heart Walk, CO Latino Festival and other events! They take advantage of employee service day, help to with us work with local schools and more!


We want to support healthy employees so we offer an excellent benefits package, including low to no cost medical and dental, 401k, Life insurance, 8 paid holidays, PTO, tuition reimbursement, an EAP plan and more!


Health and wellness go hand and hand so we also offer chair massages, fresh fruit Mondays, walking clubs, walking stations and an onsite gym!

Other perks at Delta Dental of Colorado include…free covered parking, potential work from home opportunities (depending on the position), an onsite café and transportation reimbursement!

How To Apply

Visit our website for more information about Delta Dental of Colorado

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